MACS History
Metro Area Collection Service, Inc. (MACS) is a family-owned, third party collection agency based in Milwaukie, Oregon. MACS was founded in 1992 by Jon McHenry, who co-owns the company with his wife, Lisa. With the acquisition of Central Billing Bureau in 1998 and Business Men's Service Company in 2001, MACS expanded to serve new clients in the medical and financial industries. Today, MACS serves over 500 clients in diverse industries including health care, real estate, finance, law, retail and government.
By treating each client as our top priority, we have earned the loyalty of thousands of busy professionals in the Portland metro area and throughout the Pacific Northwest and California. We at MACS are proud to have earned the reputation as the most well-respected and service-oriented collection agency in our region.
More about MACS:
- — Licensed and Bonded
- — Networked with over 3,500 collection agencies worldwide as a member of the American Collector's Association
- — Member of Oregon Collector's Association, Metro Multifamily Housing and Clackamas Chamber of Commerce
MACS offers:
Extraordinary Customer Service
We believe that our greatest asset is our clients. We take great pride in providing the highest level of customer service in our industry, including:
- — Prompt response time
- — Personal delivery of recovery checks each month
- — Timely reporting customized for your needs
Cutting-Edge Technology
We know that the right tools can help us address our clients' issues and concerns. Our approach to technology is proactive and pragmatic. MACS makes strategic investments in the systems and software that help us meet our goal of achieving the highest recovery rate in the collections industry. We regularly upgrade our technology to stay current with our industry's best practices.
Industry Experience
We draw upon our numerous affiliations and business relationships to keep us well-informed about the latest trends, challenges and best practices affecting our clients' industries. For example, new federal regulations designed to protect patient privacy in health care settings have made medical billing much more complicated. We openly share what we know with you to help keep you focused on the success of your business.
Whether you're running a medical practice, law firm or retail store, every minute is precious. With over 80 years of combined experience in receivables management and collections, we are the experts — leave it to us! Do yourself a favor. Give us a call, and free up your time and energy to focus on your business — both what you have to do, and what you love to do.